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Privacy notice

Last updated June 2026

Cashbook Finance Limited is responsible for the personal information described in this notice. This page explains how we use information when you visit this website, contact us, request funding or submit documents through the client portal.

Information we collect

We may collect contact details, business and ownership information, financial information, identity documents, proof of address, invoices, property information, correspondence and technical information generated when you use the website.

How we use information

We use information to respond to enquiries, assess and administer applications, provide and manage services, verify identity, carry out credit and fraud-prevention checks, protect our legitimate business interests and comply with legal and regulatory obligations. Where consent is required, it can be withdrawn at any time, although this does not affect earlier lawful processing.

Credit-reference and identity checks

Where an application progresses, we may make enquiries with credit-reference and fraud-prevention agencies. Other organisations may see a record of those searches. We will explain the checks that apply before they are carried out.

Who we may share information with

Information may be shared where necessary with credit-reference and fraud-prevention agencies, funding and banking partners, professional advisers, technology and document-processing providers, insurers, regulators, law-enforcement bodies and other parties where disclosure is required or permitted by law.

International processing

Some service providers may process information outside the United Kingdom. Where this happens, we use appropriate contractual or legal safeguards designed to protect personal information.

How long we keep information

We keep information only for as long as it is needed for the purposes described above and to meet legal, regulatory, accounting and fraud-prevention requirements. Retention periods vary according to the type of record and whether a facility proceeds.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your information, object to certain processing, and receive information in a portable format. You may also complain to the Information Commissioner's Office.

Cookies and website data

Our cookie policy explains the technologies used on this website and how to manage your choices.

Contact us

For privacy questions or requests, email info@cashbookfinance.co.uk, call 020 3239 0699, or write to Cashbook Finance Limited, Cumberland House, 24–28 Baxter Avenue, Southend-on-Sea, Essex SS2 6HZ.